Home / Booking And Payment Procedure

Booking And Payment Procedure

How To booking !!!

  • Choose which Trekking activity you want to have
  • Fill The Booking Form provide and make sure you put valid email address, so we can reply after received your Tour or Activity booking request.
  • After we received your Tour or Activity booking request, we will reconfirm again your booking request, to make sure all request is correct.
  • Fill with hotel name if you already have place to stay or Details arrival in Lombok (flight Number, fast boat name), so we will not miss the pickup, if not just leave it blank

Payment Procedure

There are 3 options for pay a deposit, PayPal, Bank Transfer/transfer wise and with credit card international payment all Bank account under name Mr Rasnawadi

  1. Paypal rasnawadi@gmail.com
  2. Tranfer wise to:

Bank Name: Bank Mandiri

Bank account: 1610004457029

swift code: BMRIIDJA

3. Credit Card Doku Pay 

  • Deposit and tickets under name Cv Rinjani Hero because Rinjani Hero & Trekking Mount Rinjani is same oner (Rasnawadi.SP)
  • Deposit cannot be returned for any reason since it will be used for tax, administration fee and national park ticket purchase: ticket can’t be returned. It can only be rescheduled once in the same year and using the same identity.
  • Deposit should be in Rupiah (Indonesia Rupiah) and in accordance with the daily exchange rate, in which during the making of this statement, the daily exchange rate is $1 = Rp16,000 IDR which means that you should pay deposit as much as Rp 900,000/ person or $30- $40/person.
  • Deposit does not require any additional of hidden fees.
  • The remaining payment must be paid at the day of arrival using Rupiah (IDR) or US Dollar according to the daily exchange rate cash or card tax 2%)
  • Important note: Rinjani climbing is limited to only 240 people per day, therefore if the quota runs out, you certainly can’t join the trekking. Please confirm and send the members’ data earlier.
  • Make sure that you send the following members’ data:
  • Full Name:
  • Passport Number:
  • Gender:
  • Birth date:
  • Nationality:
  • Phone Number:
  • Family/Emergency Phone Number:

This policy is stipulated for the sake of both parties and commitment that both parties have been made.

 

PRIVACY POLICY

  • Deposit No Refund the rest you can pay in arrival day with cash or card (2%)
  • Cancellation fee to 50% of the TOTAL payment will be charged if a confirmed booking is cancelled
  • Cancellation on the day will charge 100% from the Total Payment
  • No-Show will be charge of 100% of the TOTAL payment

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. We take the privacy of your personal data very seriously. Your personal information will only be used to process your booking.